![[PukiWiki]](image/pukiwiki.png "[PukiWiki]")
<p>With rapid growth come challenges, naturally and we've talked to Tobias Mollstam, the web developer behind Mincraft.net on the issues. </p> <p>We've experienced it firsthand, one of the hardest aspects of being a small team is supporting numerous customers. This is exactly the issue Mojang was experiencing on a GRAND scale - in particular their confirmation of license orders emails were being lost: </p> <p>Before we moved to Postmark we had an in-house machine to send e-mails, pretty much being in the dark as we didn't have all the work involved with ensuring the delivery of e-mails. As the number of users we had so did the number of support tickets for lost receipts for purchases. We knew something had to be done. </p> <p>It's all about time when you're selling hundreds of copies of your software every hour. https://deepspaceii.com/ </p> <p>Postmark was my favorite feature of the service. It took just 3 minutes to get up and running, and has been chewing away eversince. We even have metrics of how our transactional e-mails are doing. We're back to the future! </p> <p>Sorry folks, the DeLorean isn't included in your Postmark account, that is only after players use your game to construct scale replicas of the Starship Enterprise. </p> <p>A big thank you to Tobias for taking the time to talk to us . And congratulations on the ongoing success of Minecraft! We are huge fans of Minecraft and it's an honor to be able improve the experience for their customers. </p>
